Sri Lanka's low costs has helped it to be ranked among the top 20 global outsourcing destinations for information technology and business process outsourcing (IT/BPO), an industry body said in a statement.
The Sri Lanka Association of Software and Service Companies (SLASSCOM) quoted a survey by consulting firm A T Kearney as placing the island in 16th position among IT and BPO destinations, up from 29th position in 2007.
Sri Lanka is one of the few countries to have risen so much in A T Kearney’s Global Services Location Index (GSLI) ranking of the top 50 countries for outsourcing globally, it said.
"The report stated that Sri Lanka 
has been promoted in the ranks assisted by low costs compared to the rest of the destinations," SLASSCOM said.
The combination of high people skills, favorable business environment and low cost enables India, China and Malaysia to be in the top three slots, it said.
"The A T Kearney Index outlines clearly the potential of the IT/BPO industry in Sri Lanka," said Ranjit Fernando, Chairman of SLASSCOM.
"As the global economy begins to bounce back, we will have a tremendous opportunity to a share of the global IT/BPO market."
The AT Kearney Global Services Location Index considers a country's financial attractiveness, people skills and ability and business environment.
"Weakening cost advantages and enhanced labor quality are driving a dramatic shift in the geography of outsourcing, according to the latest edition of the global management consulting firm," the statement said.
This allows the country to function as a backup to Indian outsourcing centres.
SLASSCOM said the economic crisis is creating volatility in the outsourcing business with a recent decline in growth expected to continue.
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