Gartner, Inc. has identified the Top 30 countries for globally sourced activities in 2010-2011, each one rated according to ten criteria and found that eight new countries have made their debut in the Top 30. Many organizations that choose to move IT services to lower-cost countries are daunted by the task of determining which country or countries would best host their operations.
“This year the Top 30 countries are exclusively emerging nations,” said Gartner research Vice President Ian Marriott”. As the pace of change is slower in developed countries we have chosen to focus on those locations that are still maturing and developing, domestically and internationally,” Marriott said.Nine countries from Asia/Pacific were represented in the 30 leading countries, compared with ten in previous years.
Gartners Top 30 locations for offshore services in 2010 in Asia are (in alphabetical order) Bangladesh, China, India, Indonesia, Malaysia, the Philippines, Sri Lanka, Thailand and Vietnam.
“Gartner’s inclusion of Sri Lanka on the Top 30 clearly outlined the potential of Sri Lankan IT/BPO industry. We are pleased to note Sri Lanka is ranked among the top emerging counties for outsourcing by Gartner.” said Slasscom Chairman Dinesh Saparamadu.
“Our focus is to build the industry to become a one billion US$ export industry by 2015 from our current position of $ 390 million. “Saparamadu said.
Related Info:
• NY Times Highlights Sri Lanka’s Contribution to Global Outsourcing - Accountants & Accounting Services BPO
• Sri Lanka to Promote Finance BPO Services with Investment Professionals Body Tying up with IT Trade Group
• Sri Lanka Emerging as a BPO & KPO Centre for Business Support Sevices - IBM Global Location Trends Report
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